Richters Herbs

Reviews

• ★ ★ ★ ★ ★
  Purchased some seeds and awaiting plants. Extremely nice over the phone and helpful. I will be a repeat customer again....and again. what a selection!
  By John, May 04, 2017
• ★ ★ ★ ★ ★
  I have ordered my herb plants, and occasionally seeds, from Richters for 20 years. They have an amazing selection and the plants always arrive in beautiful condition. I have never had a problem with any of their plants. Great selection, price, quality and customer service.
  By Sharon Johnston, February 25, 2017
• ★ ★ ☆ ☆ ☆
  Applies to online store only. Most of the plants were leggy but okay, but one variety that I ordered were either partially dead, covered in black leaves, or nothing more than a seedling. Edit: The seedling didn't survive transplant. To be fair, I haven't decided to ask for a refund over three plants, but I think it's important for other online buyers to have an idea of what they could expect. 1. Customer service by phone is SUPER NICE, but I never received a response by email 2. My order took almost two months to ship -- one month I expected because of frost dates, but two was a bit excessive. 3. Two plants were left off my order due to availability but nobody told me until I received the order -- however, they were very friendly and agreeable about refunding them when I called. I just wish someone would have told me before shipping the order because I would have made substitutions after such a long wait. So not great, but not awful either. I suspect that this is a very nice store IN PERSON and the people I actually talked to were nice, but I think their huge variety hurt them in this case, because not everything is available and not everything available is worth shipping. A shame for sure.
  By Melissa Beaudin, February 12, 2017
• ★ ★ ☆ ☆ ☆
  Decent products, good selection and friendly staff. My issue was when I tried to get support for a caper bush order of $92.00 I asked Charlene if I could get a print out or any other details on how I should transplant and care for the bushes. She told me that all she was trained to do was how to do order entry and that if I needed to know how to care for caper bushes that I would be best to go on google. Well Charlene, here I am on google and looking up info on caper bushes ain't the only thing I'm doing. Best of luck to you.
  By Rob Ian, December 01, 2016
• ★ ★ ★ ★ ☆
  Don't know of a better place to get anywhere close to the quality and variety of seedling and seeds. I have always been happy with their products at the store and delivery.
  By Thomas Hyde, November 27, 2016

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